We’re here to help you get the most out of your music experience.
Got a question, found a bug, or have a suggestion? Drop us a message. We’re here to help with feedback, account support, partnerships — or to import your Spotify playlists.
Please allow a few hours for playlist imports to be completed.
Your Music, Your Way.
Available Platforms
Quick Answers to Your Top Questions
Frequently Asked Questions (FAQs)
Find answers to the most common questions about ampgroove. If you don’t see what you’re looking for, please reach out to our Support Center.
ampgroove is a modern music platform designed to let you stream, organize, and enjoy your favorite tracks without interruptions. You can build your own library, create playlists, and even bring in your music collections from other services.
The free plan provides unlimited listening without third-party ads.
Yes. ampgroove offers a free plan with ad-free streaming. We also provide a Pro plan with extra features like higher audio quality and faster playlist imports.
No Ads.
Priority playlist imports.
Access to exclusive features under development.
Android: App available now.
iOS: Coming soon.
Windows: available now..
Web App (PWA): Works on any modern browser and can be installed like a native app.
You can listen and explore without an account, but creating one lets you save playlists, keep your personal library, import content, and sync across devices.
Sign up using your email address or log in instantly with Google or X.
If you’d like to permanently remove your account and all data:
Go to your account settings.
Select Delete Account.
Confirm the deletion.
Once deleted, your account and data cannot be restored.
Yes. Use the Forgot Password option on the login page. You’ll receive an email with reset instructions.
From your account settings, you can update your personal information at any time.
Yes. ampgroove allows you to bring playlists from other platforms into your account. Simply share the public link of your playlist or profile via the support form.
Most playlist imports complete within a few hours. Larger collections may take longer depending on size.
You can import multiple playlists as long as they meet our size and format guidelines.
Yes. You can create, edit, and share playlists directly within ampgroove.
Go to support.ampgroove.com and open a ticket with:
Screenshots or recordings (optional).
A description of the issue.
Your device and app version.
Check you have the latest version.
Clear (app) cache/data or reinstall the app.
If the issue continues, contact support.
Most requests are answered within 24–48 hours.
No. Support is available to all users, whether on the free or Pro plan.





